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Employer
Services
Retiree Billing Services FAQ's
Cornerstone handles billing for all Medical, Dental and Life Insurance premiums. The process works similar to an arrangement with no disruptions in your coverage. Below you will find some commonly asked questions regarding retiree billing. If you have any further questions please feel free to contact us at any time.
- Where will I be sending my payments and who should checks be made payable to?
- What payment options are available?
- Who should I contact if I have a question regarding my retiree benefits?
- What type of information should I communicate to Cornerstone going forward?
1. Where will I be sending my payments
and who should checks be made payable to?
As of January 2007 payments should be payable to Cornerstone
Administrative Services, LLC and mailed to:
Cornerstone Administrative Services, LLC
Attn: Retiree Billing
1350 Division Road / Suite 301
West Warwick, RI 02893
2. What payment options are
available?
You can submit a personal check or money order to the address
above. For an easy payment option, have your insurance premiums deducted
monthly from your Florida Retirement System (FRS) benefit check. Simply
fill out an Insurance Payroll Deduction Authorization Form and forward
to Cornerstone for processing. If you are already signed up with FRS,
you do not need to do anything, your deduction will continue.
3. Who should I contact if
I have a question regarding my
retiree benefits?
You can contact Pam Godbout, Retiree Administrator at:
Phone: 1-800-678-1700
Fax: 1-866-878-2800
E-mail: pgodbout@teamcornerstone.com
Web: www.teamcornerstone.com
4. What type of information
should I communicate to Cornerstone going forward?
Please notify Cornerstone if you have any change
in status or a qualifying event. A qualifying event would include a marriage,
divorce, or death of a spouse. Please notify Cornerstone within 30 days
of any such event. Also, any change in address should be communicated.
